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30 hotel bookings from $487 with Messenger ads (9.24x ROAS)

A messaging campaign only works if every chat gets a fast reply. Tight targeting plus an AI-powered Messenger response system turned 563 chats into 30 bookings: 9.24x ROAS.

30 hotel bookings from $487 with Messenger ads (9.24x ROAS)

Project overview

The challenge

Boxo is a hotel in Africa. Their messaging campaign only works if every chat gets a fast reply, and the volume was about to outgrow the team.

My approach

  • Tight audience targeting on Meta

  • An AI-powered Messenger response system so every conversation was answered quickly

  • Chats guided through to a confirmed booking

The result

30 bookings and $4,500 from $487 of ad spend (9.24x ROAS). 205,887 people reached at a $0.92 CPM (average $5–12), and 5.3% of 563 conversations became bookings (average 2.8%).

Services: Meta media buying, messaging ads, response automation.