Nelson
Rachel Moffitt
Marketing Consultant & Community Connector
Hire a Virtual Assistant in New Zealand
Hire a New Zealand virtual assistant for inbox, calendar, customer follow-up, and light bookkeeping — so you get the hours back. One brief, named applicants, you choose. Looking for VA work yourself? Join the freelancer network.
Auckland
Mina Phillips
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Chloe Biano
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Brooke Henderson
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Eden Ewers
Business Support Specialist
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Rhiannon Parsons
Marketing and Digital Content and Media Specialist
What this service is for
What a virtual assistant can take off your plate
This page is for hiring inbox, calendar, customer follow-up, and light bookkeeping help — not for finding clients as a VA. Channel strategy sits with social media marketing. Broader ops advice sits with business consulting.
Inbox and calendar
Triage email, chase replies, and keep the diary honest so you spend the hours on the business, not the inbox.
Customer support and bookings
Handle enquiries, appointment bookings, and follow-up so customers get a reply without adding headcount.
Bookkeeping admin — not a CFO
Keep Xero invoices, receipts, and basic reconciliations tidy. This is admin support, not a finance lead.
How Unicorn Factory works
A simple way to find the right freelancer.
Create one project brief, compare applications from relevant freelancers, and choose who you would like to meet.
Step 01
Tell us what you need.
Use the guided brief to explain the outcome, timing, budget, and context. You do not need to prepare a technical specification.
Freelancers in our network
Meet virtual assistants who could help.
The profiles below list this service. Tell us what you need and we will share your brief with suitable people across the network, not only the people shown here.
Tell us about your projectIdeas for your brief
Ways to brief a virtual assistant.
Keep the brief short: the tasks, the tools, the hours you want back, and whether this is a retainer, ecommerce ops, or an admin reset.
Ongoing admin retainer (monthly support)
A weekly or monthly retainer for inbox, calendar, and customer follow-up so you get the hours back.
- Weekly inbox triage and priority replies agreed with you
- Calendar management and booking coordination (including rules for reschedules and buffer times)
- Task and project updates using your chosen tool (Asana, Trello or Notion)
- Monthly time summary and suggested prioritised tasks
E‑commerce and marketing operations
Product uploads, order admin, and campaign admin for an online store. Channel strategy and content calendars sit with social media marketing.
- Product data and image uploads to Shopify or Squarespace (agreed count)
- Schedule and publish social posts using Hootsuite, Later or Meta Business Suite
- Process customer orders, refunds and basic enquiries
- Simple campaign reporting and recommended next actions
Admin reset and systems setup (one‑off)
A short project to tidy systems, document the routine, and hand over a clearer weekly rhythm.
- Audit of current admin workflows and one prioritized fix list
- Set up or tidy a Notion or Google Drive business dashboard
- Integrate calendar rules and appointment booking (Calendly or similar)
- Create short process documents for handover and future hires
Pricing guidance
How much does a virtual assistant cost?
Indicative hourly bands to help you plan. Final scope, hours, and any retainer are agreed directly with the freelancer after they read your brief.
NZ$35–55 / hour
General admin and scheduling support from early‑career or part‑time virtual assistants. Good for ad‑hoc tasks and light weekly support.
NZ$35–55 / hour
NZ$55–95 / hour
Experienced virtual assistants who can manage projects, social scheduling, client communications and basic tools setup (Notion, Calendly).
NZ$55–95 / hour
NZ$95–180 / hour
Senior or specialist support — executive assistance, Xero bookkeeping, marketing ops or retained account management. Also reflects agency or highly specialised freelancers.
NZ$95–180 / hour
What affects the price
- Freelancer experience and local NZ business knowledge
- Task complexity and specialist skills (bookkeeping, marketing, systems setup)
- Engagement type — ad‑hoc hourly vs ongoing retainer
- Required software or subscription costs (Xero, scheduling tools, automation platforms)
Indicative New Zealand dollar estimates only, excluding GST and ongoing software or platform fees. Freelancers set their own pricing after reviewing your scope.
Related expertise
Explore other freelance services.
Frequently asked questions
Common questions before you hire.
Answers to the questions clients commonly ask before starting a brief.
Still deciding what you need?
Start with the outcome and the context you already have. A polished specification is not required.
What should I include in a virtual assistant brief?
Say the tasks, the tools (inbox, calendar, Xero, Shopify), the hours you want back, and whether this is a retainer, ecommerce ops, or an admin reset. Write one brief and compare applicants.
Do I need a virtual assistant or a business consultant?
A VA takes recurring admin off your plate. Broader ops advice sits with business consulting. If you also need channel strategy, start a separate social media marketing brief.
How much does a freelance virtual assistant cost in New Zealand?
Live planning bands on this page are NZ$35–55 / hour for general admin, NZ$55–95 / hour for experienced support, and NZ$95–180 / hour for senior or specialist help. Freelancers set the final price after they read your brief.
How do I compare who I will actually work with?
Read the profile, relevant proof, and their proposed approach. Start a brief to see applicants for your scope, or browse people listed for this service before you decide.
Looking for VA work yourself?
This page is for businesses hiring a virtual assistant. If you want clients, join the freelancer network.
Ready to get moving?
Tell us what you want taken off your plate.
Write one brief. Compare named applicants. Choose the person you will actually work with.