Toyota Financial Services
February 14, 2023
Toyota Financial Services came with a project to digitise and streamline their client onboarding process. Their existing processes were manual and out-dated, resulting in inefficiencies within their customer services team.
I led the redesign of this process, where we planned solutions by working through TFS' and their users’ pain-points. Through extensive workshopping and reiterating, we were able to launch a digital solution for TFS that made the client onboarding process and experience faster and easier.
No items found.
You might also want to check out...
Start freelancing on Unicorn Factory
Join New Zealand's largest freelancer community. Create new opportunities to work with Kiwi businesses, build your collaborator network and reach the next stage of your freelancer journey.Apply Now